← Back to Veyra
Veyra Support
We reply to every message, usually within two working days.
Contact us
Email info@annmarlimited.co.uk. Tell us which device you use (iPhone, Mac or Windows) and what happened, and attach a screenshot if you can.
Common questions
- My uploads do not show an album. Veyra creates an album when you upload two or more tracks that share the same album tag. You can also make one yourself in Albums.
- How do I add family members? On a Family plan, open Settings, show the invite QR code and ask each person to scan it while signed in to Veyra.
- How do I cancel? App Store purchases: iPhone Settings → your name → Subscriptions. Purchases made on the website: Settings in the web app. See the Terms of Use for refunds.
Delete your account and data
Open Veyra, go to Settings → Delete account. Your profile, library details and playlists are removed straight away, and your uploaded audio files are deleted from storage within 30 days. You can also ask us by email. See the Privacy Policy for details.
Company
Veyra is provided by ANNMAR LIMITED, company number 16014219, 111 Bedford Way, Scunthorpe, DN15 8GF, United Kingdom.